Skip to content
Trafficomm

How we work

A structured operation. Not a pool of freelancers.

Trafficomm engagements run on a defined team structure, a phased transition model and a dedicated quality layer — so you can hand over operational work with confidence and scale it over time.

Team structure

Accountability built into the org chart.

L1

Account manager

Your primary point of contact. Owns deliverables, SLAs, prioritization and escalation.

L2

Operations specialists

Platform-trained specialists who set up, traffic, monitor, optimize and report — with work allocated by the account manager.

L3

Dedicated QA

An independent quality layer that checks builds, creatives and tags before they go live.

Transition model

Handover in waves. Never a cliff edge.

Business areas are sequenced by complexity, business criticality and ease of transition, then moved in two waves.

Wave 1

  • Account structure
  • Ad ops process & guidelines

Wave 2

  • Reporting templates & guidelines
  • Support management
  1. 01 · KAP

    Knowledge acquisition

    Our team member learns every business area of the account — processes, tools, naming, templates and stakeholders.

  2. 02 · SEC

    Secondary shadow

    The team monitors and learns the business process from your in-house ad operations member.

  3. 03 · PRI

    Primary shadow

    The team works on live campaigns while your in-house member oversees the work.

  4. 04 · SS

    Steady state

    Trafficomm takes over the process for that account completely, under agreed SLAs.

Indicative plan · Wave 1 · Account structure10 days total
KAPSecondaryPrimarySteady state

Indicative only. Actual transition plans are set per business area and depend on scope and complexity.

Process flows

What happens to a campaign request

How a new campaign moves from an approved media plan to reporting when Trafficomm runs ad operations for an agency.

  1. 01Agency

    Approved media plan

    Planning / buying issues the approved plan; the agency coordinator sends the initial email for new campaigns.

  2. 02Trafficomm

    Operations contact

    A named operations contact receives the request and opens a ticket.

  3. 03Trafficomm

    Spec sheet & creative audit

    Spec sheets are shared with the creative agency; creatives are audited and returned for amendments where needed.

  4. 04Trafficomm

    Campaign setup

    The campaign is set up and trafficked in the ad server.

  5. 05Publisher

    Booking order & tags

    Booking orders and tags are sent to publishers.

  6. 06Trafficomm

    Screenshots

    Live screenshots confirm delivery.

  7. 07Trafficomm

    Reporting & optimization

    Campaigns are monitored, optimized and reported.

  8. 08Agency

    Billing

    Delivery data supports the agency billing team.

The operating relationship

Your Team Decides. Trafficomm Operates.

Your team

  • Strategy
  • Objectives
  • Business priorities
  • Approvals
  • Final decisions

Trafficomm

  • Build
  • QA
  • Execute
  • Optimize
  • Measure
  • Report

Platforms & ad tech

  • Meta
  • Google Ads
  • TikTok
  • Snapchat
  • X
  • LinkedIn
  • DV360
  • CM360

Strategy, objectives and final decisions stay with your team. Trafficomm operates the layer underneath — inside your platforms, your naming conventions and your approval steps.

Operating principles

How we hold ourselves accountable

01

Structure over heroics

Work is allocated across a structured team, so delivery never depends on one person.

02

Quality is a function

QA is a separate step with separate people — not the builder checking their own work.

03

Your tools, your standards

We operate inside your ad servers, platforms and ticketing, using your naming conventions and templates.

04

Transparent reporting

You see what was delivered, when and to what standard — the operation itself is reported, not just the campaigns.

05

Confidential by default

We work behind your brand and do not publicize client relationships.

06

SLAs, agreed up front

Turnaround expectations by task type are defined at the start of every engagement and managed by the account manager.

AI-assisted operations

AI Accelerates Analysis. Experienced People Drive Action.

Automation handles the repetitive checks and surfaces what needs attention. Decisions about your campaigns are made by experienced Trafficomm operators — not handed to an autonomous system.

  1. 01Input

    Campaign data

    Platform, ad server and analytics data collected across accounts.

  2. 02Automated

    Automated QA

    Rule-based checks flag setup, naming and tracking inconsistencies.

  3. 03Automated

    Anomaly detection

    Pacing, spend and KPI deviations surfaced early.

  4. 04Automated

    AI-assisted analysis

    Patterns summarized to speed up diagnosis.

  5. 05Human decision

    Trafficomm analyst

    An experienced operator validates findings and decides what to change.

  6. 06Human decision

    Optimization

    Changes are made deliberately, in line with client strategy and KPIs.

  7. 07Output

    Insight

    Clear, actionable commentary for your team and your clients.

Let's talk operations

What would a phased handover look like for your team?

Request an operations assessment. We'll map your business areas by complexity and criticality and outline how a transition could be sequenced.